{"id":671,"date":"2019-05-09T07:45:45","date_gmt":"2019-05-09T07:45:45","guid":{"rendered":"http:\/\/localhost\/quanto\/?page_id=671"},"modified":"2020-11-11T11:47:49","modified_gmt":"2020-11-11T14:47:49","slug":"area-do-cliente","status":"publish","type":"page","link":"https:\/\/www.carrierweb.com.br\/en\/area-do-cliente\/","title":{"rendered":"Customer's Area"},"content":{"rendered":"<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"wpb_row vc_row-fluid vc_row-full-width vc_row-no-padding\"><div class=\"vc_row\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">    <div class=\"hero-slide\">\n    <div class=\"pageheader-second-bg-overlay\" style=\"background-image: url(https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2019\/04\/page-header-pattern.png);\"><\/div>\n     <div class=\"container\">\n        <div class=\"row\">\n           <div class=\"offset-xl-2 col-xl-8 col-lg-12 col-md-12 col-sm-12 col-12\">\n              <div class=\"helpcenter-search-section\">\n                 <h1 class=\"text-white\">Bem-vindo(a)! N\u00f3s estamos aqui para ajudar. <\/h1>\n                 <form role=\"search\" method=\"get\" action=\"https:\/\/www.carrierweb.com.br\/en\/\" data-trp-original-action=\"https:\/\/www.carrierweb.com.br\/en\/\">\n                    <div class=\"input-group mb-3\">\n                       <input type=\"search\" name=\"s\" class=\"form-control\" placeholder=\"Fa\u00e7a uma pergunta...\" value=\"\">\n                       <div class=\"input-group-append\">\n                          <button class=\"btn btn-brand\" type=\"submit\">Procurar<\/button>\n                       <\/div>\n                    <\/div>\n                 <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n              <\/div>\n           <\/div>\n        <\/div>\n     <\/div>\n  <\/div>\n    <\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"wpb_row vc_row-fluid vc_custom_1557371559506\"><div class=\"container\"><div class=\"vc_row\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading vc_custom_1591195140184\" >Selecione uma categoria para encontrar a ajuda que precisa.<\/h2><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/guia_de_introdu\u00e7\u00e3o.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>Manual do Cliente<\/h4>            <p>Acesse seus documentos, contrato, BI e materiais de suporte.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"#\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/suporte_ao_cliente.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>Abertura de Chamados<\/h4>            <p>Acesse o portal exclusivo para abertura de chamados t\u00e9cnicos.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"http:\/\/crm.carrierweb.com.br\/vtigercrm\/portal\/index.php\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/financeiro.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>Financeiro<\/h4>            <p>Acesse espa\u00e7o exclusivo para acompanhar suas faturas e boletos.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"#\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/programa_fidelidade.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>Programa Fidelidade<\/h4>            <p>Veja os parceiros CarrierWeb que temos programas de desconto e benef\u00edcios.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"#\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/faq_cliente.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>FAQ<\/h4>            <p>Acesse as perguntas mais frequentes e entenda melhor nosso sistema.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"http:\/\/www2.carrierweb.com.br\/faq\/\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-categrory-block\">\n         <div class=\"hc-categrory-icon\"> <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/tutoriais_em_videos.png\" alt=\"\"><\/div>         <div class=\"hc-categrory-content\">\n            <h4>Tutoriais em V\u00eddeos<\/h4>            <p>Acesse nosso canal do Youtube e tenha acesso aos v\u00eddeos explicativos.<\/p>\n            <a class=\"btn btn-rounded btn-light\" href=\"https:\/\/www.youtube.com\/channel\/UCnMl__pvJlsSxDKy2ujZ2zw\" target=\"_self\">Acessar<\/a>         <\/div>\n      <\/div>\n    \n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"wpb_row vc_row-fluid vc_custom_1557395770622\"><div class=\"container\"><div class=\"vc_row\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner  vc_custom_1557395351337\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading\" >Acesse nossos tutoriais detalhados em v\u00eddeo<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1602179346333\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Nos v\u00eddeos voc\u00ea far\u00e1 um tour r\u00e1pido pelo sistema CarrierWeb e aprender\u00e1 tudo o que \u00e9 importante sobre nossa plataforma.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n    <div class=\"card\">      <div class=\"video-container\">\n         <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/img_video_aberturas_chamados1.jpg\" alt=\"\" class=\"img-fluid\">                   \n         <a href=\"https:\/\/www.youtube.com\/watch?v=YURMGQYRx-c\"><\/a>\n      <\/div>\n        <div class=\"card-footer bg-white\">Abertura de Chamados via Portal<\/div>    <\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n    <div class=\"card\">      <div class=\"video-container\">\n         <img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/img_video_primeiro_acesso.jpg\" alt=\"\" class=\"img-fluid\">                   \n         <a href=\"https:\/\/www.youtube.com\/watch?v=PFTOa5Pfghw\"><\/a>\n      <\/div>\n        <div class=\"card-footer bg-white\">Primeiro Acesso ao Portal<\/div>    <\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n            <a class=\"btn btn-lg btn-primary btn-rounded\" href=\"https:\/\/www.youtube.com\/channel\/UCnMl__pvJlsSxDKy2ujZ2zw\" style=\"\">Acesse Todos os V\u00eddeos<\/a>\n    \n    <\/div><\/div><\/div><\/div><\/div><\/section><section class=\"wpb_row vc_row-fluid vc_custom_1557396743269\"><div class=\"container\"><div class=\"vc_row\"><div class=\"col-width-auto wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill\"><div class=\"vc_column-inner card-pattern-left card-pattern-right-top vc_custom_1557396724961\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-support-block\">\n      <div class=\"hc-support-block-icon\"><img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/suporte_ao_cliente.png\" alt=\"\"><\/div>        <div class=\"hc-support-block-content\">\n          <h3>Suporte ao Cliente<\/h3>\n          <p>Para qualquer d\u00favida ou perguntas t\u00e9cnicas, entre em contato conosco pelo:<\/p>\n<p><span class=\"text-primary hc-support-block-call-info\">suporte@54.242.171.2<br \/>\n+55 21 2127-4000<\/span><\/p>\n                  <\/div>\n    <\/div>\n    \n    <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <div class=\"hc-support-block\">\n      <div class=\"hc-support-block-icon\"><img src=\"https:\/\/www.carrierweb.com.br\/wp-content\/uploads\/2020\/06\/faq_cliente.png\" alt=\"\"><\/div>        <div class=\"hc-support-block-content\">\n          <h3>Perguntas Frequentes - FAQ<\/h3>\n          <p>Acesse as perguntas mais frequentes e entenda melhor nosso sistema.<\/p>\n          <a class=\"btn-brand-link\" href=\"http:\/\/www2.carrierweb.com.br\/faq\/\" target=\"_self\">Central de Ajuda<\/a>        <\/div>\n    <\/div>\n    \n    <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"Bem-vindo(a)! N\u00f3s estamos aqui para ajudar. Procurar Selecione uma categoria para encontrar a ajuda que precisa. Manual do Cliente Acesse seus documentos, contrato, BI e materiais de suporte. Acessar Abertura de Chamados Acesse o portal exclusivo para abertura de chamados t\u00e9cnicos. Acessar Financeiro Acesse espa\u00e7o exclusivo para acompanhar suas faturas e boletos. Acessar Programa Fidelidade [...]","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CarrierWeb - \u00c1rea do Cliente | Acesso Exclusivo para D\u00favidas e Solu\u00e7\u00f5es<\/title>\n<meta name=\"description\" content=\"Na \u00e1rea do cliente CarrierWeb voc\u00ea acessa manuais e documentos, abre chamados para nossa equipe, acompanhr boletos e faturas, tutorias, entre outros.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carrierweb.com.br\/en\/area-do-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CarrierWeb - \u00c1rea do Cliente | Acesso Exclusivo para D\u00favidas e Solu\u00e7\u00f5es\" \/>\n<meta property=\"og:description\" content=\"Na \u00e1rea do cliente CarrierWeb voc\u00ea acessa manuais e documentos, abre chamados para nossa equipe, acompanhr boletos e faturas, tutorias, entre outros.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.carrierweb.com.br\/en\/area-do-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"CarrierWeb\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-11T14:47:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.carrierweb.com.br\/area-do-cliente\/\",\"url\":\"https:\/\/www.carrierweb.com.br\/area-do-cliente\/\",\"name\":\"CarrierWeb - 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